Troubleshooting Guide

AnimSchool Picker



If when activating your AnimSchool Picker license you get an error of Invalid Activation Key on Windows try these steps.

  1. Close down any Maya instances.
  2. Press [Windows Key] + R to open up the ‘Run’ dialog box.
  3. Type in %AppData% and press OK.
  4. Find the AnimSchoolPicker folder.
  5. Delete the License.lic file inside.
  6. Follow the Picker Offline Activation instructions here


If this did not work then you may need to remove existing fulfillments using the tool here and retrying.

If you have changed computers and are unable to activate your license on the new computer, you may need to clear out the activations on the license. You may deactivate license fulfillments on this page.

If you have trouble loading the deactivation page, make sure you are logged in with your account that purchased the AnimSchool Picker.

If you have activated your license on multiple computers and only want to deactivate for a specific computer, you will need to know the HostID of the computer you intend to deactivate. You may find the HostID using instructions here, these only help find the HostID of the current computer you are logged into.

  1. Open “System Preferences” by clicking on the Apple icon and choosing that option.
  2. Select “Security & Privacy” from the “System Preferences” window.
  3. Select the “General” tab, and select the lock in the lower left corner to allow changes.


  4. Enter your computer username and password, then select “Unlock.”


  5. In the “Allow apps downloaded from:” section, select the radio button to the left of “Anywhere.”


  6. Close the window. You can now install unsigned applications that you trust.